Direct Sourcing Solutions is a fast-progressing Kiwi-owned global outsourcing pioneer. We are firmly committed in providing functional, flexible, and scalable solutions that are customer-focused, metrics-driven, and technology-enabled, tailored specifically for our clients’ profit. More than that, we also take pride in our outstanding talents behind every top-notch output we deliver, giving us the privilege to work and grow with a diverse range of clients in Asia, Australia, New Zealand, and the UK.
We are currently in need of a professional Client Administration Manager will be responsible for the smooth running of the business, managing business as usual processes and database management as well as managing and implementing new/existing business and compliance processes. They will be responsible for day-to-day policy administration including tasks such as missed payments, checking alterations, claims management and communicating to clients to make sure their policies are active and accurate. As part of the Client Management team, they will be involved in dealing with client requests via phone, email, and text. They will provide administrative support to the Advice team and will manage the business process for all product sets whilst looking for new ways of doing things.